Surveys show that nearly 2.7 billion people, or 80% of the world’s employees, work away from office desks. 60% of them are dissatisfied with the technology they are provided and 78% say technology is a key factor when choosing employment. The next wave of digitization is poised to address this.
As a part of this movement, TeamViewer Frontline empowers your field service workers with an industrial AR platform – a suite of visual, interactive, and immersive productivity solutions. The platform facilitates work processes along the entire value chain and delivers benefits through features such as
step-by-step workflows and remote expert assistance, available on hands-free wearable computing devices.
The platform also offers users the flexibility to model, manage and deploy work processes as visual and interactive AR workflows on wearable and mobile devices, streamlining their service delivery and improving the customer experience.
TeamViewer Frontline can be integrated end-to-end with your existing IT systems - cloud-hosted or implemented on-premises –making it easy to deploy in varied environments for deskless workers.
Other solutions in the Frontline suite include:
xInspect: Step-by-step digital instructions for inspection and maintenance jobs.
xPick: A patented and award-winning pick-by-vision solution that supports manual order picking, sorting of goods, inventory control, sequencing, and many other processes in logistics and warehousing.
xMake: An innovative make-by-vision solution for manufacturing processes that provides your employees with dynamic step-by-step instructions directly in their field of view.
Providing reliable, live support to field service teams in all situations
Available on industry-standard devices
Provides detailed workflow information
Enables expert oversight and guidance
Allows hands-free access to data